Cost 9: Client Impact
Over the past 10 weeks we've explored the costs of paper-based systems. Today we're wrapping up by diving into how paper systems impact...
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Aug 284 min
Opportunity Costs of Paper Systems
When we make decisions, the first thing we think about is what the decision will cost us today, and what benefits we get today. It’s a...
Aug 212 min
Compliance & The 9 Costs of Paper Systems
While supporting clients is what got providers into the business , compliance costs are what drive most of the overhead costs . We've...
Aug 142 min
Storage Costs & The 9 Costs of Paper Systems
Welcome back! This week, we’re diving into Cost #5: Storage. Storage can be out of sight and out of mind... until you need that one...
Aug 73 min
Time Loss & The 9 Costs of Paper Systems
Welcome back to the 9 Costs of Paper Systems in HCBS! This week, we’re diving into Cost #4: Time Loss. Time wasters hurt agencies in at...
Jul 303 min
Service Costs & The 9 Costs of Paper Systems in HCBS
Welcome back! This week, we’re diving into Cost #3: Service Costs. Service costs are easily forgotten. Sometimes the costs are outright,...
Jul 243 min
Labor & The 9 Costs of Paper Systems in HCBS
Welcome back! This week, we’re diving into Cost #2: Labor Costs. It shouldn't surprise anyone that labor costs are high in this industry....
Jul 172 min
The 9 Costs of Using Paper-Based Systems in HCBS
What’s the cost of printing a page? If you Google the average price to print a page, you'll see results range from $0.10 to $1.50 per...
May 102 min
What Providers can learn from Kodak
Kodak was the largest producer of cameras and made them accessible for non-professional photographers like you and me. They even invented...
May 22 min
What do Kroger & Providers have in common?
Turns out, a lot. Both are low margin business that a lot of people depend on every day. Like many Providers today, grocers in the ‘70s...
Apr 103 min
Insights on Recruitment and Retention
Hello Friends! We hear a lot from our partners about their staffing challenges. This week we’re sharing a bit about what we hear and some...
Mar 201 min
How To Unlock Value-Based Payments
For years, the home care industry for the disabled and elderly has faced the same challenges with few good technology choices. Since most...
Mar 131 min
Value-Based Payments Are Coming To Waiver Services
Value-Based Payments are coming to Medicaid Waiver IDD services. What are they supposed to do? They’re raising the bar for HCBS...
Mar 61 min
The Power of Individual Goals in Person-Centered Support
Hello Friends! These days, if you go to a concert, a graduation, or just out to dinner, there is a good chance you’ll see someone with a...
Mar 13 min
Celebrating VOA South Central Louisiana
For two years, Emily Kelly and Kimberly Stringer of Volunteers of America Supported Living Services in Baton Rouge have been helping Cura...
Feb 281 min
Magic Moments
Each life journey is different, with unique opportunities for rewarding experiences: human connections, personal accomplishments, etc....
Feb 212 min
Emotional Aspects of HCBS Support Providers
This week we're recognizing the emotional aspects of supporting individuals with disabilities, as it can be both a challenging and...
Feb 142 min
Supporting Adult Independence in HCBS
The transition to adulthood is a huge step for everyone. Full of changes and new responsibilities, success and fulfillment are often...
Feb 72 min
The Role of Communication & Guiding Clients
Effective communication can be challenging but it's at the center of everything we do. If we want to be successful, we must communicate...
Jan 312 min
Guiding Clients through Self-Determination: Strategies & Approaches
Continuing down the road of being a guide, we wanted to share strategies and approaches providers take in guiding clients through...
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